EXCELL Precision, founded in 1979, is a global manufacturer and marketer of precision instrument for use in laboratory, industrial and retailing applications. EXCELL is a an innovative leader in the industry. With our innovative products and services, we are helping our customer across the entire globe to implement balances, weighing and scales solutions in a variety of industries and applications. We currently are exporting our solutions to over 150 countries.
EXCELL distinguishes itself from the competition by investing in its research and development, producing scales with high quality and reasonable pricing, and committing to customer satisfaction.
EXCELL Precision Balances are made for reliable and high-precision weighing both in the lab and under harsh industrial conditions. Our Controllers and Weighing Indicators provide you accurate results and fast material transfer in applications from basic filling to complex batching process. Our high-quality bench scales and portable scales, with efficient and reliable weighing, are used for any type of industrial application. Our Retail Solutions are perfectly placed for weighing, labeling, ticketing, packaging needs.
Forty-five years ago, Mr. Lo, a young man with a strong background in research and development, decided to embark on an entrepreneurial journey by founding EXCELL, a company dedicated to producing exact electronic scales. At that time, the market was skeptical towards electronic scales, with most people still relying on traditional spring scales, as they could be easily "adjusted" to favor specific outcomes. Despite these challenges, Mr. Lo firmly believed that integrity is the core value and that creating precise and reliable products was the key to earning customer trust.
In the early days of his business, Mr. Lo wore many hats, from research and development to sales and procurement, handling every aspect personally. He carried his scales through the streets, demonstrating their advantages to potential customers. His determination and passion finally persuaded a butcher to purchase the first EXCELL electronic scale. It was his first sale and a moment filled with hope and confidence.
However, the scale was soon returned. The butcher explained that the scale could not be manually adjusted like a spring scale to show a "desired" weight. Understanding the reasoning behind this, Mr. Lo replied firmly, "Our scales are designed to provide true and precise measurements, which is EXCELL's commitment." To Mr. Lo, the meaning of the EXCELL brand was not just about precision but also about reliability, ensuring that every measurement supports honest transactions.
This return did not discourage Mr. Lo; instead, it strengthened his commitment to the quality of his products. He knew that getting the market to accept this new electronic scale would take more than just showcasing its advantages; it would take time and continuous education. As days passed, more and more customers began to accept and appreciate EXCELL's electronic scales, recognizing the value of precision in ensuring fair transactions.
EXCELL has continued to uphold its core values for the past forty-five years, focusing on innovation and technological advancements. Mr. Lo has never wavered from his original intention; he continually leads the company in research and development, always striving for precision to ensure that every scale achieves the highest accuracy. Today, EXCELL stands as a symbol of precision and reliability, a promise that will continue.
This is the story of Mr. Lo and EXCELL—a brand that always pursues precision and integrity, building a legacy of trustworthiness.
Value Proposition
- Think of the word "innovation" and it's easy to think of R&D, new inventions, faster processing and groundbreaking technologies. However, our focus at EXCELL is on another type of innovation. It's innovation that concentrates on generating value for end-users. Innovation based on flexibility, manageability and efficient performance in real-world scale applications. Logical innovation that offers more choices and straightforward answers, enhances our ability to provide ‘Made to Measure’ solutions. We call this ‘customer-focused’ innovation and we believe strongly in it. By listening to our customers around the world, we are able to anticipate their needs and respond quickly to emerging trends.
Reliability and Trust
- Even with over 300 products available for diverse markets or applications, EXCEL's products are capable of performing accurately, durably, and reliably in the most demanding test environments because EXCELL has built robust process to verify product quality. Committing to providing Reliable experience, especially in products usage, EXCELL sticks to his high standards in product design, verification, and manufacture. All products sold from EXCELL have gone through process to guarantee their quality. That’s the compelling reason motivating worldwide customers to strongly recognize EXCELL’s product durability. This product advantage also supports EXCELL's goal, that is, to create values for his partners and customers by offering products with Excellence. A durable, stable, and reliable product is the essential pillar to reduce product lifetime cost. Because EXCELL continues to enhance technology, R&D capability, and manufacture capability, the quality of EXCELL's products, including durability, stability, and reliability, has become renowned.
Customer Satisfaction
- Based on 38 years of service experience, EXCELL has strategically developed a comprehensive service process from pre-sales supports to after-sales services. EXCELL is capable of providing professional and insightful solutions that best meet customers' needs and interests. Meanwhile, EXCELL strives to strengthen and refine its professionalism in maintenance, repair, and calibration service. By providing robust products and high service quality, EXCELL secures its capability to offer most competitive solutions to business customers and reinforce their value through provision of solutions. Furthermore, precise inventory stock control system and multiple service points can also offer swift responses and services) to EXCELL's clients. With outstanding products and services, EXCELL has earned customers’ trust such that customers are most willing to recommend EXCELL to others. Understanding each client is unique and different, EXCELL provides professional business solutions to meet clients’ objectives by a customer-focused approach. EXCELL's global sales channels and customer service points create an integrated and cost-effective worldwide network, leading EXCELL to satisfy clients with exceptional products and services.
Profit Sharing
- We treat our customers as partners. That's because we know that our success is depending on the success that our customers and our partners have with our products. We know now we are in the face of fierce competition from other vendors for this project. Here again, we would like to express our highly interests in this project. We are in line with our customers when talking about service, support and profit sharing. All you need to do is ask.
Mission Statement
- EXCELL has been a byword for high-quality scale and precision instruments due to its decades of experience in R&D, marketing and manufacturing. EXCELL's reputations have been built upon the philosophy of integrity, quality, and creativity as well as the accumulation of years of experience. With a strong focus on high quality, EXCELL has developed a solid brand image for reliability, integrity and innovation along with excellent reputations for quality, reliability, affordable prices and ease of use. It's these qualities that have made EXCELL one of the most popular brands in scale and precision instrument world. A lot of leading manufacturers around the world choose EXCELL as their scale solution provider. With its profound experience and advancements in core technologies, EXCELL is definitely your most reliable partner when it comes to professional scale solution devices.
